Monday 25 March 2019

How To Test Your Secure Payment Getaway Service Efficiently

A secure payment gateway service is a blessing when you have an online business. This is because you obtain a wide variety of online payment services depending upon your requirements as well as get the opportunity to operate your business in a safe and foolproof manner. However, while a payment getaway service can prove to be a quick and easy way to make and accept payments online, it needs to function appropriately. To make sure that the process of buying and selling runs in a smooth manner, it is imperative for the payment getaways to be secure. To ensure it is safe and well protected, you need to test it effectively. Here is how you can do so.

Testing should be done in an end to end manner
There are a few but nagging bugs pertaining to data flow and data capture from application to the payment getaway. This is why it is important to make certain that the transaction is tested in an end-to-end manner. It will help minimize the presence of these flaws.

The presence of issue resolving options
Sometimes, glitches are bound to occur even in a secure payment gateway service. As a result, there are going to be times when the payment fails during a transaction. During these times, you need to make sure that customers are informed about the inconvenience through an appropriate message. Strictly technical messages such as ‘404 error’ or ‘server is down’ can seem to be mechanical. Rather than this, go for ‘there seems to be a problem in the transaction processing. Please contact our customer care number’. This gives a better customer service experience.

The existence of a free isolated environment
It is important to look for a free, isolated environment which can be utilized for the secure payment getaway service (Link). Although this environment needs to be tested efficiently before it is implemented, it ensures you obtain an added layer of flexibility to customize the tools in your payment getaway service.

Post production verification is also important
To conduct post production verification, the business owner has to come up with a live payment processor account and set up a merchant ID. Following this set up, regress testing needs to be conducted on the payment processor before the application and payment processor integration goes live for the public.

It is very important to test the module of payment processor for an e-commerce application, particularly when it is required to accept payments from all kinds of users. Not paying attention to every step of the payment getaway process can tamper with the overall experience of the end user.

In order to make sure you offer customers a secure payment gateway service, you need rigorous testing at regular intervals. To do this, coming up with a test environment and then formulating a testing strategy for the live/post production release environment is essential. All in all, testing your PayTabs payment getaway service ensures that the complete payment cycle is working just right. This includes getting transactions from the online store as well as recording and authenticating refund.

Tuesday 19 March 2019

Ways Online Payment Gateway Solution Can Boost Your Customer Satisfaction

With traditional modes of payment being substituted by the online kind, it is only natural that customers have taken a liking towards this mode of payment over all the others. After all, it is a convenient and hassle-free way to conduct seamless transactions.

So it’s no surprise why businesses have turned towards the best online payment gateway solution to simplify their payment processes. For the uninitiated, here is how an PayTabs online payment gateway can work to boost customer satisfaction a great deal.

It is a convenient way to conduct transactions

Customers today place high importance on convenience. The better able they are to carry out payments from the comfort of their home; the more likely they are to use the services you offer them. Providing them with options such as recurring payment and auto renewal ensures that one item is checked off their to-do list.

This also proves to be advantageous for businesses as it works to speed up the payment process, prevent debt and minimize delinquency rates. To reap these benefits, however, it is important that billers accept a variety of payments options. This includes debit card, credit card, cash, check and bank account.

You can communicate with customers freely

Businesses can do away with confusion and other customer service issues through communication with customers. A good business is aware of the fact that being open with customers does not only last till they invest in the product or service you are offering; it also extends to informing customers about any kind of notable account activity.

These are minor factors which inevitably have a favorable impact on the customer’s attitude towards a business. This inevitably leads to stronger customer relationships, enhanced customer retention rates and overall business growth.

It reduces the occurrence of risks and uncertainties

When it comes to transactions, security is a primary concern that dominates all other elements. This is especially true in online transactions. After all, there is always the lingering threat of fraud or scams. Having an online payment gateway solution - (link) which encrypts sensitive information, for instance credit card numbers, with the help of advanced verification and encryption technologies, works to boost your credibility and also works to enhance trust levels among customers.

To retain customers with an online payment solution, you need to keep certain rules in mind. This includes following a simple registration process, creating an option to repeat orders, sending customized emails, waving goodbye to long call center queues as well as creating a referral program.

All said and done, customers need to have a choice to make payments through the channel that works best to suit their various needs. Having more options ensures a better level of flexibility which in turn leads to higher customer satisfaction. These are only some of the ways in which an PayTabs online payment gateway solution works productively for your business and boosts customer satisfaction. If executed appropriately, these simple improvements can play an impactful role in customer retention and lead to a favorable customer experience. 

Monday 11 March 2019

Receiving SADAD Payment is Super Easy for Online Merchants!

Online merchants in the Kingdom of Saudi Arabia can now bank on the electronic payment service provider, SADAD, to receive payments easily and safely. SADAD is an advanced and convenient payment platform which makes online transactions simple, safe and quick. And merchants in KSA who have already adopted PayTabs can easily integrate SADAD into their system, and start receiving funds in their bank account. SADAD is also great for online shoppers, as they can buy products without using their debit or credit card, as long as they have a SADAD account. So, it’s a win-win situation. Know more about how receiving SADAD payment online is easy now.

Benefits for merchants who use SADAD

Using the SADAD KSA payment gateway can help you in multiple ways:

•  Your account will receive funds from a sale within 1 business day.
•  You can reach out to more consumers and especially millennial shoppers by using SADAD, as it offers greater payment flexibility to shoppers. 
•  As a merchant, you will be able to view or download the entire list of transactions and make queries if you have any doubts.
•  You will receive notifications about your SADAD account whenever there is a transaction or some update is required.

Business requirements for SADAD account

If you are an online merchant looking for easy SADAD payment, here are a few things you should have:

•  You must have a bank account with an authorized bank in Saudi Arabia.
•  A valid commercial registration document which is authenticated by the KSA MCI (Ministry of Commerce & Investment) is essential. 
•  You must provide a national ID of all the owners or partners.
•  A bank statement showing the transactions made in the past quarter has to be provided. Or, you should have a bank certificate that shows you hold an account.

System requirements for SADAD account

To integrate SADAD KSA payment gateway effectively and smoothly into your system, you need the following:

•  A website that is public domain hosted is mandatory for any online merchant who wishes to use SADAD.

•  Your website should be compliant with secured architecture system and must follow the security policies of the authorized banks and SADAD.

How to get started with SADAD? 

You have to first sign up for a PayTabs account and then apply for a SADAD account, by providing the required information. Or, you can apply for SADAD by approaching your authorized bank in KSA, at the same time when you open a PayTabs account. If there are any disputes between the online merchant and consumers, PayTabs will act as the mediator.

Once your SADAD account is integrated into your website and activated, you can start receiving payments digitally, in a safe and glitch-free manner. When your customer places an order on your e-store, the relevant amount will be automatically deducted from his or her bank account via SADAD and deposited in your account. Hence, receiving SADAD payment online just became easier than ever!

Wednesday 6 March 2019

Tips To Choose The Best Kuwait Payment Gateway

Just like the rest of the world, Kuwait is witnessing a rapid growth in its ecommerce landscape these days. More and more businesses here are going online and trying to reach countless potential customers from different countries. Naturally, online payment gateways are acting as the backbone of this global trading scenario, and merchants in Kuwait are looking for the best gateway that can make accepting payments smooth and hassle-free. Plus, they also need a gateway that can provide a great shopping experience to all customers, so that they keep coming back for more. So, here are some tips which can help you pick the right Kuwait payment gateway for your ecommerce store now:

• Easy, quick and safe payments – It is always wise to go with a gateway that ensures you receive your payments at the earliest and without any hassle. Reputed payment gateways can ensure that funds get deposited in your account within 24 hours! Also, your chosen gateway should be safe and protected against various online frauds. So, check if it comes with 3D authentication and PCI-DSS certification that will protect customer data.

• Great customer support – The ideal payment gateway should always have a support team that will help you with any query or sort out technical issues quickly. You should also be able to discuss your needs with the sales team before you say yes to the gateway. Moreover, a reliable payment gateway provider will give you the opportunity to explore a demo account and learn how to use the gateway before you make a purchase.

• Multiple payment options and currencies – The PayTabs best Kuwait payment gateways will always accept a whole host of currencies, so that no matter from where you receive the payment, you will get it on time. Shoppers in any part of the world will also find it easy to pay with their local currency to buy your products. Multiple payment options are another advantage good gateways offer. This means, a shopper can use debit or credit card, mobile wallet or net banking to make the payment.

• Simple integration and checkout – You should always choose a gateway that can be integrated with your website or mobile app quickly and easily. Make sure they offer an easy checkout process or an express checkout, so that there is no redirection when the customer is completing the transaction. This way, the incidence of abandoned carts can be minimized.

• A smart dashboard – Ideally, a payment gateway should offer you a dashboard from where you can monitor all transactions, check online invoices and recurring payments, and study performance analytics reports of your business. This way, you will always know how your sales and revenue volumes are changing on a daily, weekly or monthly basis. You can also change your online marketing strategies based on such reports.
  
All in all, picking the right Kuwait payment gateway is easy if you keep the above points in mind. Also, do remember to compare prices quoted by different gateways and make sure there are no hidden charges before you decide to adopt one of them.Click here